Dear OnPay users:

Due to legal holidays in different regions of the world, there will be corresponding delays in the global deposits & withdrawals. We hereby would like to remind all important customers to make funding arrangements in advance.

The specific holiday hours for each business are as follows:

Withdrawal/Transfer/Collection of Foreign currencies:

November 11: There will be a delay in USD deposit and foreign currency payment requests.

November 14: Back to normal.

November 24: There will be a delay in requests of USD deposits and foreign currency withdrawal.

November 25: Back to normal.

*The above time points are all Beijing time. If you encounter any problems during this period, please contact your account manager promptly.

Thank you for your continued support and trust in OnPay!

OnPay Customer Operation Service Center

November 3, 2022